Glenn Allen Harmon

My Experience

Highly effective restaurant general manager with 9+ years of experience leading teams and growing revenue.

• Builds, sustains, and leverages relationships with individuals within his/her area of immediate responsibility when gathering, validating, and approving requirements to estab!fsh a comfort level in managing relationships and understanding business needs and assurance that a quality result will be delivered
• Identifies and documents project requirements in order to capture required outcomes and ultimately support the business’s overall objectives
• Adheres to and ensures that others adhere to the organization’s Requirements Management Process to support the organizational standards and ensure consistency of deliverables
• Ensures all necessary stakeholders are engaged in communications between the Information Technology (IT) project team and the business to help identify who should be involved in the identification and development of the requirements
• Participates in the development of strategic and tactical IT plans to help inform future project work of the direction of the business
• Possesses a university degree/college diploma and/or 5 – 7 years progressive business analysis experience, supporting smaller to medium-sized projects
• Possesses solid business understanding and knowledge of the use of technology and applications inbusiness
• Solid knowledge of project management and the system development life cycle
• Understands and is familiar with the application of techniques associated with data modeling, process modeling, and user-centred design within the context of the organizational standards
• Ls able to communicate with varying stakeholders in different situations (e,g., one-on-one interviews,formal requirements gathering sessions, etc.}